Meridian — One Key. Every Frontier Model.

1. Refund Eligibility Window

Meridian subscriptions purchased directly from FoogleGiber LLC are eligible for refund consideration within fourteen calendar days of the original transaction date, provided the software has been used only for non-destructive evaluation within the scope of the subscribed plan.

2. How to Request a Refund

Submit refund requests through your designated Meridian account contact or by responding to the order confirmation issued at purchase with the order number, licensed email, and a concise description of the issue preventing successful use. Requests must originate from the verified account owner or billing contact on record.

3. Processing Time

Approved refunds are processed within seven business days. Depending on your financial institution, funds may take an additional three to five business days to appear on your statement. Refunds are issued only to the original payment method.

4. Exception Clause 1 – Activated Licenses

Refunds are unavailable once Meridian licenses have been activated on more machines than permitted by the purchased plan or where license revocation was initiated to circumvent activation limits.

5. Exception Clause 2 – Chargebacks

Accounts engaged in chargeback activity forfeit refund eligibility until disputes are resolved in favor of FoogleGiber LLC and all outstanding balances are settled.

6. Exception Clause 3 – Custom Engagements

Custom engineering engagements, on-premise builds, or professional services retainers are non-refundable once the statement of work has commenced or deliverables have been provisioned.

7. Exception Clause 4 – Security Violations

Refunds are declined when associated with unauthorized reverse engineering, tampering, security incidents, or other breaches of the Meridian License Agreement or applicable law.

8. Exception Clause 5 – Third-Party Marketplaces

Purchases made through resellers or marketplaces are governed by the partner’s policies. FoogleGiber LLC does not issue direct refunds for those orders.

9. Exception Clause 6 – Expired Requests

Requests submitted after the fourteen-day eligibility window, or following renewal periods where Meridian usage continued beyond the billing anniversary, are ineligible absent a statutory cooling-off right that cannot be waived.