Reliability
Uptime + SLA
Meridian targets 99.9% monthly uptime with multi-region failover across Vercel's edge network. If we miss the mark, you get credits back — no questions asked.
99.9% Target
Measured monthly across all customer-facing endpoints. Excludes scheduled maintenance announced 48 hours in advance.
Multi-Region Failover
Deployed across Vercel's global edge. If one region degrades, traffic shifts automatically with zero manual intervention.
Credit-Back Guarantee
If uptime drops below 99.9% in any calendar month, we credit 5% of that month's subscription back to your account automatically.
Credit Schedule
| Monthly Uptime | Credit |
|---|---|
| 99.9% – 100% | No credit (target met) |
| 99.0% – 99.89% | 5% of monthly fee |
| 95.0% – 98.99% | 15% of monthly fee |
| Below 95.0% | 25% of monthly fee |
Credits are applied to your next billing cycle. Maximum credit per month is 25% of your subscription fee. Scheduled maintenance windows are excluded from uptime calculations.
How We Measure
Uptime is tracked via independent third-party probes hitting our API health endpoint every 60 seconds from five geographic regions. Downtime is counted when two or more regions report a non-2xx response simultaneously for at least 120 seconds.
Built for production workloads
From solo devs to teams shipping at scale — Meridian stays up so you don't have to think about it.